Student Complaint Process
As a regionally accredited institution, ÃÛ½ÛÖ±²¥ has a set of standards and policies that guides our delivery of programs and services. ÃÛ½ÛÖ±²¥se policies can also be found in our . ÃÛ½ÛÖ±²¥ catalog outlines the appeal process for administrative and academic decisions.
Student Complaint Process
As a regionally accredited institution, ÃÛ½ÛÖ±²¥ has policies and procedures, as well as a Student Code of Conduct that guide our delivery of programs and services. Additional information can also be found in our . BSC’s website, Student Code of Conduct, and Academic Catalog outline the appeal process for administrative and academic decisions.
ÃÛ½ÛÖ±²¥ North Dakota University System
Students who feel their complaint has not been resolved through the College's policies and procedures, may contact the North Dakota University System by calling 701-877-5703.
ÃÛ½ÛÖ±²¥ Higher Learning Commission Â
Students who have concerns regarding the college's compliance with the , not a specific student complaint, may learn more by contacting the .
ÃÛ½ÛÖ±²¥ Department of Education
ÃÛ½ÛÖ±²¥ Higher Education Opportunity Act (Public Law 110-315) (HEOA) was enacted on August 14, 2008, and reauthorizes the Higher Education Act of 1965, as amended (HEA). ÃÛ½ÛÖ±²¥ Higher Education Opportunity Act of 2008 (HEOA) contains numerous federal reporting and disclosure requirements for information from various administrative areas of higher education institutions.
BSC has created a to provide quick access to this data.
SARA
In the event that a complaint cannot be resolved at the College level, all students can contact the North Dakota University System (NDUS) which is governed by the State Board of Higher Education. ÃÛ½ÛÖ±²¥ NDUS is also the State Authorization Reciprocity Agreement (SARA) portal agency in North Dakota.
Claire Gunwall
Director of Academic Affairs
600 E Boulevard Ave, Dept. 215
Bismarck, ND 58505-0230
701-877-5711
stateauth@ndus.edu
A student may also submit the complaint to the in the state where the student is located; however, final resolution of the SARA complaint is the responsibility of North Dakota as the institution's home state.
If a complaint cannot be resolved and an online student resides in one of the following non-SARA states, they can contact their local state agency.
Students who have concerns regarding the college's compliance with the , not a specific student complaint, the student may contact ÃÛ½ÛÖ±²¥'s regional accrediting agency, the North Central Association of Colleges and Schools. For information on this process, please consult . For guidance on filing a complaint, please email.